FAQ's
CORNONA VIRUS RELATED:
How does coronavirus spread?
It seems to spread very easily from person to person, especially in homes, hospitals and other confined spaces. The pathogen can be carried on tiny respiratory droplets that fall as they are coughed or sneezed out. It may also be transmitted when we touch a contaminated surface and then touch our face. So, better have everything keep with you like Mask, Hand Sanitizer, Gloves and Disinfected Soaps. To help you get everything at your door step we launched www.AwayCorona.com.
Is there a vaccine yet?
No. The first testing in humans of an experimental vaccine began in mid-March. Such rapid development of a potential vaccine is unprecedented, but even if it is proved safe and effective, it probably will not be available for 12 to18 months.
What makes this outbreak so different?
Unlike the flu, there is no known treatment or vaccine, and little is known about this particular virus so far. It seems to be more lethal than the flu, but the numbers are still uncertain. And it hits the elderly and those with underlying conditions — not just those with respiratory diseases — particularly hard.
What should I do if I feel sick?
If you’ve been exposed to the coronavirus or think you have, and have a fever or symptoms like a cough or difficulty breathing, call a doctor. They should give you advice on whether you should be tested, how to get tested, and how to seek medical treatment without potentially infecting or exposing others.
How do I get tested?
If you’re sick and you think you’ve been exposed to the new coronavirus, the C.D.C. recommends that you call your healthcare provider and explain your symptoms and fears. They will decide if you need to be tested. Keep in mind that there’s a chance — because of a lack of testing kits or because you’re asymptomatic, for instance — you won’t be able to get tested.
What if somebody in my family gets sick?
If the family member doesn’t need hospitalization and can be cared for at home, you should help him or her with basic needs and monitor the symptoms, while also keeping as much distance as possible, according to guidelines issued by the C.D.C. If there’s space, the sick family member should stay in a separate room and use a separate bathroom. If masks are available, both the sick person and the caregiver should wear them when the caregiver enters the room. Make sure not to share any dishes or other household items and to regularly clean surfaces like counters, doorknobs, toilets and tables. Don’t forget to wash your hands frequently.
Should I wear a mask?
Researchers are finding that there are more cases of asymptomatic transmission than were known early on in the pandemic. And experts say that masks could offer protection in crowded places where it is not possible to stay 6 feet away from other people. Masks don’t replace hand-washing and social distancing. So, better have everything keep with you like Mask, Hand Sanitizer, Gloves and Disinfected Soaps. To help you get everything at your door step we launched AwayCorona.com.
Can I go to the park?
Yes, but make sure you keep six feet of distance between you and people who don’t live in your home. Even if you just hang out in a park, rather than go for a jog or a walk, getting some fresh air, and hopefully sunshine, is a good idea.
GENERAL:
How long will it take for me to get my items?
From the moment you place your order, there are two steps that commence:
Processing time: Order verification, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and postal service process the orders, which takes an additional 2–4 days.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. This item is shipped directly from our suppliers and will take around 4-7 days to reach customers within the United States and 30-45 days to rest of world.
What happens if I order more than one item?
Some items will arrive together, while others may arrive separately.
Can I return my items?
Our policy lasts 30 days. If 30 days have gone by since your order was received, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. The customer is also responsible for covering any shipping charges to return items.
If your item is damaged or faulty, please get in touch.
Will I have to pay customs on my items?
This varies from country to country. The customer is responsible for any customs charges that may arise.
Is your website safe to use?
Yes, of course! We use SSL (secure socket layer) security to ensure that all of your data is encrypted and kept safe at all times.